Skip to main content
Sign in
Submit a request
Support centre LifeGoods Group
Problems with my order
Problems with my order
Find information here about what to do if a product is defective, damaged or missing.
My product is not functioning properly
Where can I find the manual for my item?
My product displays an error message/does not work as expected
My product does not provide power/does not turn on
Errors when placing an order
Which payment methods are available?
I accidentally paid twice
I have not received an order confirmation
Product is sold out/no longer available
Defective or damaged items
A specific part of my item no longer works
I have cosmetic damage – what now?
My product arrived damaged – what now?
Does the damage or defect fall under the warranty?
How do I report a faulty product?
Problems with delivery
How do I track my parcel?
My parcel has arrived damaged
Powered by Zendesk